Social Networking Primer: An extension of your address book
A fellow MIIS alumnus invited me to participate in an editing session on how to use LinkedIn for networking purposes and I was amazed to learn that some people still think that social networking, as in LinkedIn, is still a strange, mysterious thing that teenagers do.
Here is an idea that could help put this into perspective: LinkedIn is the virtual extension of your physical address book.
When you think of social networking in this light, then it suddenly isn’t so daunting. Also, the integration of physical, offline networking and social networking online is extremely important, as David Rich of George P. Johnson suggested in an interview with MM.
As a response, here is a quick primer on networking etiquette, and how social networking can be used within this framework.
Do:
1) Put your mug up on your profile. Two reasons for doing so: one, you want people to know your face, and two, mobile phones are on the rise, and many phones offer a feature to add a person’s picture so that it shows up with the phone call.
2) Foster relationships with your network. Audit your network on a quarterly basis and pick out 10 or more people you want to help or reach out to. It will take a few hours to reach all 10, but it is a good time investment. If you’re not sure what to say when you call, try to ask good questions and keep the conversation casual, upbeat and friendly. The question “What are you doing now?” is a good one to keep the flow. I have learned over the years that it is better to network proactively than to suddenly call someone when you are in a bind.
This is also a good time to think if you have any friends, colleagues or family that you know are on LinkedIN but you have just assumed are part of your network already. Since LinkedIn works in function of degrees of people, adding in people that you see often can open new doors for other connections.
3) Find other ways to network. There are many social networks out there on the web and offline, and they may take less obvious forms. For example, a friend of mind is very interested in photography and he participates in online forums on a photography website. This has been helpful to create other relationships beyond what is typical to his business and area of specialty. As Martin Gladwell of the Tipping Point indicates, good connectors are the ones that move in many social circles.
Don’t:
1) Say things arbitrarily. It’s better to ask questions intelligently and write intelligently to maintain a strong position. I admit it, I am guilty of this sometimes and so are many others who leave comments on blogs. It’s tempting to say the first thing that comes to mind on the web, because it can feel anonymous (See Do tip #1).
2) Do NOT spam your network. Of course, you wouldn’t do this intentionally. However, if you have done your homework, you should know what is important to each person, or have a general sense of what their interests are. If you can, maintain good notes and keep your memory fresh. I sometimes get invitations to music shows, but in general, I don’t spend energy and effort going to music shows. If you knew me well, you would understand that I prefer to go outside, enjoy the day and spend a weekend evening recovering from a challenging hike. That said, it’s good to get to know your network and what interests them, because this will strengthen your relationships overall.
3) Don’t forget that the etiquette and rules of networking online are no different from the non-virtual world. The golden rule is: anything you wouldn’t do in real life is not a queue to act differently anonymously online.

